FAQ - KHAN ELECTRONIC

Q:What does normally open (NO) mean on a solenoid valve?

A normally open solenoid valve is open in the valve's de-energized state. When current flows through the solenoid, a normally open solenoid valve closes.

Q:I need the switch with a very long service life. Can you produce it?

Sure, because of the application of Highest quality raw materials and advanced production equipment and technology. We can provide you with switches with a lifetime of more than 1 million times.

Q:Can you provide samples and how do you charge?

We provide 30 free samples for each product, and we only charge the freight to your address.

Q:How about your price?

Since 90% of our products have been fully automated, it effectively reduces labor costs and improves production efficiency. We can give you very competitive prices.

Q:I need to purchase a lot of quantities. Will there be any discount on the price？

Of course, we provide tiered quotation. The more you purchase, the more competitive our quotation will be.

Q:We want to customize a switch cap with our company logo on it. Can you do it?

Yes, we can provide you with pad printing and laser customization services. Any pattern and text can be customized.

Q:Our products require that your switch has a very low defect rate. Can you do that?

Yes,our products have passed the ISO90001, ISO14001, OHSAS18001 certification, and each finished product will pass the quality inspection. So we can provide you with a yield rate of nearly 100%.

Q:I need 300000 pieces switches. I want to know your delivery time.

It depends on the model of the order. Generally speaking, we can prepare the goods within one week for 300000 pieces. If you need customization, the delivery time may take more than 1 month.

Q:I need to receive the goods within two weeks. Is this possible?

It depends on the quantity you ordered and the delivery address，Usually, the goods with a quantity of less than 100000 can reach anywhere in the world within a week by air.

Q:Can you provide environment-friendly packaging?

Yes, we can provide you with sulfur free paper boxes to meet your environmental requirements and prevent oxidation of switch terminals.Please do not put the switch in an ordinary paper box. In a relatively humid environment, silver is easily oxidized with sulfur, resulting in the switch being scrapped.

Q:I hope that the packaging can protect the switch terminals during transportation and reduce the transportation weight. What do you recommend?

We suggest you use the packaging box made of pp plastic hollow plate, which can not only play a buffer role, but also reduce the transport weight.